Shop Information

Making a purchase

When browsing our Catalogue, click on any items that you wish to buy and put them into the shopping basket. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

Unfortunately we can only accept orders from within the United Kingdom.
We accept Visa, MasterCard, Maestro, Visa Electron, Solo.

Shipping And Handling

We are sure you will be happy with your CCSW products. If for any reason you wish to return your goods we will exchange them or refund your money including your postage cost. Please contact the Appeals Department to organise this on Tel: 020 8969 5305 or via e-mail at: patriciah@cathchild.org.uk

Delivery schedule

Please allow 28 days for delivery. If we cannot fulfil this promise, we will contact you.

Back orders

If your item is not in stock you will be emailed with the option to cancel your order if you would rather not wait for the item to be re-ordered.

Tax charges

VAT is included in all prices displayed with the CCSW Catalogue.

Credit card security

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We feel sure you will be happy with your CCSW products. If for any reason you wish to return your goods we will exchange them or refund your money including your postage cost.

We offer a 28 day money-back replacement guarantee including your postage should any product not meet with your satisfaction.

Reaching us

If you need to reach us, please email patriciah@cathchild.org.uk or you can call on Appeals Department 020 8969 5305.

Privacy policy

CCSW does not disclose buyer's information to third parties.