Shop Information
Making a purchase
When browsing our Catalogue, click on any items that you wish to buy
and put them into the shopping basket. After you have finished your selection,
click on "Checkout" and you will be asked for a few details
that we need to be able to satisfy the order.
Unfortunately we can only accept orders from within the United Kingdom.
We accept Visa, MasterCard, Maestro, Visa Electron, Solo.
Shipping And Handling
We are sure you will be happy with your CCSW products. If for any reason
you wish to return your goods we will exchange them or refund your money
including your postage cost. Please contact the Appeals Department to
organise this on Tel: 020 8969 5305 or via e-mail at: patriciah@cathchild.org.uk
Delivery schedule
Please allow 28 days for delivery. If we cannot fulfil this promise,
we will contact you.
Back orders
If your item is not in stock you will be emailed with the option to cancel
your order if you would rather not wait for the item to be re-ordered.
Tax charges
VAT is included in all prices displayed with the CCSW Catalogue.
Credit card security
We know of no documented cases of credit card fraud using our shopping
system over the Internet. All credit card numbers are encrypted in the
software when the order is placed using 128 bit encryption. They are only
decrypted after they reach our computer. They are not held in clear text
on any web site.
Guarantee
We feel sure you will be happy with your CCSW products. If for any reason
you wish to return your goods we will exchange them or refund your money
including your postage cost.
We offer a 28 day money-back replacement guarantee including your postage
should any product not meet with your satisfaction.
Reaching us
If you need to reach us, please email patriciah@cathchild.org.uk
or you can call on Appeals Department 020 8969 5305.
Privacy policy
CCSW does not disclose buyer's information to third parties.
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